Terms & Conditions

Terms & Conditions

Welcome to Baladi! Please take the time to review these terms and conditions.

As we're able to accept your order and create a legally binding agreement without further consultation, it's important to thoroughly read and understand these terms. If you have any questions or concerns, feel free to reach out to us at Baladiandco@gmail.com.

Application

  1. These Terms and Conditions govern the purchase of goods by you (referred to as the Customer) from Baladi. (referred to as the Supplier or us).

  2. By placing an order for any goods or services, you agree to abide by these Terms and Conditions. You must be eligible to enter into a contract and be at least 18 years old to purchase goods from our website.

Interpretation 3. Consumer refers to an individual acting outside their trade, business, or profession.

  1. Contract represents the legally binding agreement between you and us for the supply of goods.
  2. Delivery Location denotes the place where goods are to be delivered as stated in the order.
  3. Durable Medium includes paper, email, or any other medium allowing personal addressing, storage, and reproduction of information.
  4. Goods are the products advertised on our website, as described in your order.
  5. Order refers to the customer's request for goods submitted through our website.
  6. Privacy Policy outlines how we handle confidential and personal information received from you.
  7. Website indicates our online platform where goods are advertised.

Goods 11. Goods are described as per the information on our website, catalogs, or other advertisements. Please note that descriptions are illustrative, and minor variations in size and color may occur.

  1. Customized goods require accurate information and specifications provided by you.
  2. Availability of goods is subject to change, and items listed as available may not be in stock. In such cases, we'll make every effort to restock or contact you.
  3. We reserve the right to make changes to goods to comply with applicable laws or safety standards, with notification provided to you.

Personal Information 15. We handle all information in accordance with our Privacy Policy.

  1. By placing an order, you consent to communication via email, electronic methods, or prepaid post.

Basis of Sale 17. Goods displayed on our website are not a contractual offer. We may reject orders for any reason, informing you promptly.

  1. Our order process allows for error correction before submission. It's your responsibility to ensure accurate order placement.
  2. A contract is formed upon receiving an email confirmation of your order (Order Confirmation). Please review this confirmation for accuracy and inform us of any errors.
  3. Quotations remain valid for one day unless stated otherwise.
  4. Contract variations require written agreement between you and us.
  5. These Terms and Conditions are intended for consumer contracts. If this isn't the case, please inform us for appropriate contract terms.

Price and Payment 23. Prices and additional charges are as displayed on our website or as agreed upon in writing.

  1. VAT is excluded from prices unless otherwise stated.
  2. Payment is due upon order submission, with immediate processing or before goods delivery.

Delivery 26. We aim to deliver goods to the specified location within the agreed timeframe, not exceeding 30 days from contract formation.

  1. Failure to deliver goods on time allows you certain remedies, including contract termination.
  2. Contract termination results in prompt refund of all payments made.
  3. If entitled to contract termination but not exercised, cancellation of goods or returns is still possible, with refunds processed promptly.
  4. Cancellation of part of an order may necessitate canceling the entire order.
  5. Deliveries outside standard coverage areas may incur additional charges, such as import duties or taxes.
  6. Goods may be delivered in installments under specific circumstances, with no extra charges.
  7. Failure to accept delivery may result in reasonable storage and redelivery costs.
  8. Goods become your responsibility upon delivery or collection, with examination recommended upon receipt.

Risk and Title 35. Risk of damage or loss passes to you upon goods delivery.

  1. Ownership of goods remains with us until full payment is received.

Withdrawal, Returns, and Cancellation 37.we currently do not offer exchanges, refunds, or swaps for incorrectly ordered sizes.

Conformity 38. We're committed to supplying goods that conform to the contract, meeting specific criteria.

  1. Upon delivery, goods should meet quality, fitness, and description standards.

Successors and Sub-Contractors 41. Either party may transfer contract benefits to another party, remaining liable for obligations. Subcontractors assisting in contract fulfillment are subject to our liability.

Circumstances Beyond Control 42. Unforeseen circumstances beyond reasonable control suspend obligations, with prompt notification between parties.

Excluding Liability 43. Liability exclusions do not apply to fraudulent acts, personal injury, or death. We're not liable for unforeseeable losses or losses to business or trade.

Governing Law, Jurisdiction, and Complaints 44. The contract is governed by English and Welsh law, with disputes subject to respective court jurisdiction.

  1. Disputes should be resolved amicably, with responses provided within 5 working days upon contact.